Terms of Service

1. Acceptance of Terms

By using ksu21.com or submitting a service request, you acknowledge that:

  • You have read and understood these Terms & Conditions
  • You agree to be bound by them
  • You are at least 18 years old and legally capable of entering a contract

These Terms apply to all website visitors, customers, and users interacting with our platform.

2. Services Provided

KSU’s Home Services Hub USA is a home services network that connects customers with trained, insured professionals offering services such as:

  • Plumbing
  • Pest Control
  • Roofing
  • HVAC
  • Landscaping
  • Home Cleaning
  • General Home Maintenance

Service availability may vary based on location, technician availability, and scheduling conditions.

We reserve the right to modify, expand, or discontinue specific services at any time.

3. User Responsibilities

By using our website or booking services, you agree to:

  • Provide accurate, complete, and current information
  • Ensure that the contact details you submit (phone, email, address) are valid
  • Use our website only for lawful purposes
  • Not submit misleading, fraudulent, or inaccurate service requests
  • Not attempt to disrupt, hack, or damage the website
  • Not misuse any of our communication channels or booking systems

We may deny service, cancel requests, or suspend accounts if misuse is detected.

4. Service Limitations

While we aim to provide reliable, high-quality service, certain limitations apply:

  • Service times may vary due to weather, emergencies, or technician availability
  • Some repairs may require additional materials, permits, or third-party inspection
  • Estimates are based on initial information and may change after on-site evaluation
  • We cannot guarantee results when pre-existing issues prevent a complete repair
  • Services may not be available in all cities or states

We make reasonable efforts to maintain consistent service quality but cannot guarantee uninterrupted availability.

5. Pricing & Payments

All pricing provided through estimates or booking forms:

  • Is based on the information provided at the time of request
  • May change based on the final condition evaluated on-site
  • Must be paid in full upon completion unless otherwise agreed

We reserve the right to update pricing based on labor, materials, or market conditions.

6. Scheduling & Cancellation

Customers may request service appointments online or by phone. We will confirm all appointments by email, SMS, or phone call.

Cancellations by Customer

You may cancel or reschedule before the technician arrives. Excessive cancellations or no-shows may affect future service eligibility.

Cancellations by Company

We may cancel or reschedule due to emergencies, safety issues, unavailability, or severe weather.

7. Third-Party Links & Partners

Our website may contain links to third-party websites, tools, or partners. These pages:

  • Are not owned or controlled by us
  • Have separate privacy policies and terms
  • Are used at your own discretion

We are not responsible for content, security practices, or actions of third-party websites.

8. Intellectual Property

All content on the website—text, graphics, images, logos, layout, and design—is the property of KSU’s Home Services Hub USA or used with permission.

Users may not:

  • Copy, reproduce, or distribute our content
  • Use our branding or materials without written permission
  • Modify, scrape, or publish our content elsewhere

Unauthorized use may result in legal action.

9. Limitation of Liability

To the fullest extent permitted by law, KSU’s Home Services Hub USA is not liable for:

  • Damages arising from use or inability to use the website
  • Any inaccuracies in information you provided
  • Delays, cancellations, or schedule changes
  • Issues caused by factors outside our control (weather, emergencies, third-party delays)
  • Indirect, incidental, or consequential damages
  • Loss of data, profit, or revenue

Our liability for direct damages (if proven) is strictly limited to the total amount paid for the service in question.

We deliver services with care and professionalism, but users accept that no service is completely free from risk or unexpected conditions.

10. Disclaimer of Warranties

Our website is provided “as is” and “as available” without warranties of any kind, including:

  • Uninterrupted access
  • Error-free browsing
  • Absolute data security
  • Accuracy of third-party information

We make ongoing efforts to maintain the website, but cannot guarantee perfect performance at all times.

11. Indemnification

You agree to indemnify and hold harmless KSU’s Home Services Hub USA, its employees, contractors, and partners from any claims, damages, or losses arising from:

  • Misuse of the website
  • Misrepresentation of information
  • Violation of these Terms
  • Interference with service operations

This includes legal fees and associated costs.

12. Governing Law

These Terms & Conditions are governed by the laws of the State of Texas, without regard to conflict of law principles.

Any disputes arising from website use or service interactions will be handled within applicable Texas jurisdictions.

13. Modifications to Terms

We may update or revise these Terms at any time. Changes become effective immediately upon posting. Continued use of the website indicates acceptance of the updated Terms.

11. Contact Us

If you have questions about these Terms or our services, contact us at: 📧 support@ksu21.com 
📞 +1 (234) 555-555 
🏢 KSU’s Home Services Hub USA, 44720 Ridgeview Avenue, Brooklyn, NY 11222