Terms of Service

Last Updated: Dec 22, 2025

Welcome to KSU’s Home Services Hub USA (“we,” “us,” “our”). These Terms & Conditions (“Terms”) govern your use of our website, services, and any interactions you have with our platform. By using ksu21.com or booking any service through our network, you agree to abide by these Terms.

If you disagree with any part of these Terms, please discontinue use of our website immediately.

1. Acceptance of Terms

By accessing our website or submitting a service request, you confirm that:

  • You are at least 18 years old
  • You have read and understand these Terms
  • You agree to comply with all conditions mentioned herein

These Terms apply to all visitors, customers, and anyone who interacts with our website or services.

2. Nature of Our Services

KSU’s Home Services Hub USA is a multi-service home maintenance network that connects customers with qualified, trained, and insured technicians who specialize in:

  • Plumbing
  • Pest Control
  • Roofing
  • HVAC
  • Landscaping
  • Home Cleaning
  • General Home Repairs & Maintenance

Availability may vary by location, technician availability, scheduling windows, and service requirements.

We reserve the right to modify, expand, reduce, or discontinue services at any time without prior notice.

3. User Responsibilities

By using the website or booking any service, you agree to:

  • Provide accurate and truthful information
  • Ensure your contact details are correct and up-to-date
  • Use the website only for lawful, legitimate purposes
  • Not misuse, damage, overload, or attempt unauthorized access to the website
  • Not impersonate others or submit fraudulent service requests
  • Not interfere with our scheduling, communication systems, or any operational processes

We may suspend or refuse service to users who violate these responsibilities.

4. Service Limitations

Although we strive for reliability and consistency, certain limitations naturally apply:

  • Service arrival windows may vary
  • Weather conditions, emergencies, or high demand may affect scheduling
  • Certain repairs may require additional parts, permits, or third-party verification
  • Estimates may change after an onsite assessment
  • Not all services are available in every city or state
  • Results may vary based on property age, condition, or prior repairs

We aim to offer accurate assessments, but no service can guarantee absolute outcomes due to unforeseen variables.

5. Pricing, Estimates & Payments

All pricing provided via phone, website forms, or onsite inspection is based on the information available at that time.

Please note:

  • Additional costs may apply if new issues are discovered
  • You will be informed before extra work is performed
  • Full payment is due upon completion unless another arrangement is made

We reserve the right to adjust pricing due to market conditions, labor changes, or material costs.

6. Appointment Scheduling & Cancellations

Customer Cancellations

You may cancel or reschedule before the technician begins travel. Frequent cancellations may affect your ability to book future services.

Company Cancellations

We may reschedule or cancel due to:

  • Technician emergencies
  • Severe weather
  • Safety concerns
  • Operational issues

We make every effort to notify customers promptly.

7. Third-Party Links & Services

Our website may contain links to third-party tools, resources, or external websites. These links:

  • Are provided for convenience only
  • Are not controlled or monitored by us
  • May have different privacy practices, terms, or security standards

We are not responsible for the content or policies of third-party websites. Users access them at their own risk.

8. Intellectual Property Rights

All content on the website—including logos, images, text, graphics, layout, and design—is either owned by us or used with proper permission.

You may not:

  • Copy, distribute, or republish content
  • Use our branding without written approval
  • Modify or plagiarize website elements

Unauthorized use may result in legal action.

9. Limitation of Liability

To the fullest extent permitted by law, KSU’s Home Services Hub USA is not liable for:

  • Damages from website use or inability to use the site
  • Losses due to inaccurate, incomplete, or false information provided by users
  • Delays, cancellations, or appointment adjustments
  • Third-party actions, errors, or negligence
  • Loss of data, interruption, or technical malfunctions
  • Any indirect, incidental, or consequential damages
  • Issues resulting from pre-existing property damage or structural issues

Our total liability, if any, shall not exceed the amount paid for the service in question.

10. Warranty Disclaimer

Our website and services are provided “as is” without warranties of any kind—express, implied, or statutory—including but not limited to:

  • Accuracy
  • Reliability
  • Continuous availability
  • Error-free operation
  • Virus-free browsing

We strive to maintain high service standards but cannot guarantee uninterrupted performance.

11. Indemnification Clause

You agree to indemnify and hold harmless KSU’s Home Services Hub USA, its employees, contractors, and affiliates from any claims, damages, or losses arising from:

  • Violation of these Terms
  • Misuse of the website
  • Misuse of booking or communication systems
  • Incorrect information provided during service requests

This includes legal fees and associated costs.

12. Governing Law

These Terms & Conditions are governed by the laws of the State of Texas, without respect to conflict-of-law principles.

Any disputes must be handled within Texas jurisdiction unless otherwise required by law.

13. Modifications to Terms

We may revise or update these Terms at any time. Updates become effective immediately when posted. Continued use of the website constitutes acceptance of revised Terms.

11. Contact Us

If you have questions about these Terms or our services, contact us at: 📧 support@ksu21.com 
📞 +1 (234) 555-555 
🏢 KSU’s Home Services Hub USA, 44720 Ridgeview Avenue, Brooklyn, NY 11222